Privacy policy
CrewDog AI ("we", "our" or "us") explains here what information we collect when you use CrewDog, why we collect it, and the choices you have. If you do not agree with this policy, please do not use the Service.
Found your profile in CrewDog results?
Read what we keep about people we find, and email hr@crewdog.co.uk to have it removed.
1. Information we collect
Information you give us
When you register on the Service we collect:
- Your name
- Your email address
- Your password (stored encrypted)
- Your job preferences and search history
- Any profile information you choose to add
Information collected automatically
When you use the Service we may automatically collect:
- Your IP address and device information
- Your browser type and version
- Usage data and how you interact with the Service
- Cookies and similar technologies
Chat data
When you use the CrewDog chat, we store your messages, your searches and the answers CrewDog gives, so you can come back to them and so we can improve the Service.
People CrewDog finds for our users
When someone asks CrewDog to find available welding inspectors or NDT technicians, we search public LinkedIn posts and profiles through third-party search services. For each person found we keep a short record — their name, headline, location, certifications and work history as shown publicly, and their public statement that they are available, with its link and date — so that results stay consistent.
We rely on our legitimate interest in helping employers and recruiters reach inspectors who have said publicly that they are available. We stop using a record 90 days after we last see the person.
To have a profile removed, email hr@crewdog.co.uk with the link to the LinkedIn profile or post. We delete the record and stop it being found again.
2. How we use your information
We use the information we collect to:
- Create and manage your account
- Provide, operate and maintain the Service
- Run the searches you ask for: inspectors, jobs, employers and hiring contacts
- Improve, personalise and expand the Service
- Understand how the Service is used
- Develop new products, services and features
- Contact you about updates, security alerts and support
- Send you marketing messages, with your consent
- Prevent fraud and protect against theft
- Meet our legal obligations
3. Sharing and disclosure
We may share your information in these situations:
- Service providers. Companies that work on our behalf, such as payment processing, search, data analysis, email delivery, hosting and customer service.
- Business transfers. In connection with, or during negotiations of, a merger, sale of company assets, financing, or acquisition of all or part of our business.
- Legal requirements. Where the law, a government request, a court order or another legal process requires it.
We do not sell your personal information
We will never sell, rent or trade your personal information to third parties for their marketing without your explicit consent.
4. Data security
We use administrative, technical and physical measures to protect personal information. No security measure is perfect, but we take reasonable steps, including:
- Passwords stored encrypted with bcrypt
- HTTPS encryption for all data in transit
- Secure, token-based sign-in
- Regular security reviews and updates
- Access controls on our systems
5. Data retention
We keep personal information only as long as we need it for the purposes in this policy, unless the law requires or allows a longer period. When we no longer have a legitimate business need for it, we delete or anonymise it. Records about people CrewDog finds follow the 90-day rule in section 1.
6. Your privacy rights
You have the right to:
- Access: ask for a copy of the personal information we hold about you
- Correction: ask us to correct inaccurate or incomplete information
- Deletion: ask us to delete your personal information
- Objection: object to how we process your personal information
- Restriction: ask us to limit how we process it
- Portability: ask us to transfer it to another service
- Withdrawal of consent: withdraw consent at any time where we rely on it
To use any of these rights, email hr@crewdog.co.uk, or manage your account settings on your Profile page.
7. Cookies and tracking
We use cookies only to sign you in and keep your account secure. We do not use analytics, advertising or tracking cookies. The app also keeps a few items in your browser's local storage, such as your theme and, if you chat without an account, that conversation.
You can set your browser to refuse cookies, but you will not be able to sign in. Our cookie policy lists each cookie and what it does.
8. Third-party services
The Service links to websites and services we do not own or control, such as LinkedIn profiles and employers' job adverts. We are not responsible for their content, privacy policies or practices, and we recommend reading the privacy policy of every site you visit.
9. Children's privacy
The Service is not intended for anyone under 18. We do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and believe your child has given us personal information, please contact us so we can remove it.
10. Changes to this policy
We may update this policy from time to time. When we do, we post the new version on this page and change the "Last updated" date at the top. Changes take effect when they are posted.
11. Contact us
For questions about this policy, or to have a profile removed from CrewDog results, email hr@crewdog.co.uk. You can also reach us through the contact page.